


How Spaces Become Places
Go to all blog posts How Spaces Become Places Sometime last year, we were finally presented with the opportunity to return to face-to-face conferences, expos and meeting around the world. Many were reminded that when you walk into a room full of people sharing that...
A Customer-Centric Guide To The Retail Space Of The Future
A Customer-Centric Guide To The Retail Space Of The Future November 27, 2018 Bricks-and-mortar spaces are an integral part of the next iteration of retail, and they have the potential to play a new, multi-faceted, and valuable role in people’s lives. People are still...
Experience Design Can Help Win Customers’ Hearts And Minds
Experience Design Can Help Win Customers’ Hearts And Minds October 27, 2017 As retail and leisure come together to create spaces of value, we need to apply a more detailed and nuanced approach to designing moments and memories that these physical and digital places...
Mirror, Mirror On The Wall, What Will Make Your Travel Brand Thrive Or Fall?
Mirror, Mirror On The Wall, What Will Make Your Travel Brand Thrive Or Fall? August 4, 2017 The travel industry needs to recognise that its game has and will continue to change. Travellers and the world they explore have evolved. Mottos about the best destinations,...